Wednesday, August 18, 2010

Seriously?!

I take medication because I get headaches. Today, I got a headache because I couldn't get the medication. Ironic, huh?

I tried to save myself some time on my way home from work by picking up my prescription on my lunch break.  When the pharmacist gave me my medication she explained that the insurance didn't cover it. I smiled through gritted teeth, paid the $55.00 and told her it wasn't her fault and that I would call my insurance.

I dialed the number on the back of the card (from the only place I could get really loud, my car) only to be told they prefer I use their mail order program. I PREFER THEY COVER MY DAMN MEDICINE WHEN I NEED IT!  The idiot person answering the phone couldn't possibly help me, my request to opt out of their mail order prison could only be handled by ONE person, could I hold? I held, and held and held then my cell dropped the call.

Take two. My resolve to keep my head from spinning around was wearing thin as the next highly competent  representative answered my call. Please...just..opt..me..out...of...your...mail..order...program. Blah, blah, you can save, blah, blah, convenient, blah, blah. I just sat there saying nothing.  Finally they asked if I was still on the line. Yep, I don't want to be at the mercy of your mail order department or my mailman, just let me pick up my medicine at the store when I need it.  I think they pick up on my impending meltdown because after a couple clicks of the keyboard they told me to keep picking up my medicine at the pharmacy.

Target ran the prescription again and happily refunded my money. Target ROCKS!

I'll chalk that up to a small victory but now I'm going to lay down because I have a headache.

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